Part 3 The hospitality industry; rich in orthodoxies Performance driven by passion is what makes hospitality industry flourish. As a hospitality consultant you come across much more than just buildings, the beauty of the industry are the people. Employees and guests from all over the world, each with their own view on quality, on life and on experiences. In 2016 I published the book ‘A Hotelier’s mind, setting strategy for the future’. This is part 4 out of 5 in total, where

Part 2 - 6 Elements you need to get right before leading Guest Satisfaction Performance driven by passion is what makes hospitality industry flourish. As a hospitality consultant you come across much more than just buildings, the beauty of the industry are the people. Employees and guests from all over the world, each with their own view on quality, on life and on experiences. In 2016 I published the book ‘A Hotelier’s mind, setting strategy for the future’. This is part 2 ou

Part 1 Recruiting for the future focus on emotional intelligence, motivation and energy Performance driven by passion is what makes hospitality industry flourish. As a hospitality consultant you come across much more than just buildings, the beauty of the industry are the people. Employees and guests from all over the world, each with their own view on quality, on life and on experiences. In 2016 I published the book ‘A Hotelier’s mind, setting strategy for the future’. This